A Genai pode permitir que os restaurantes criem relacionamentos 1: 1 com seus clientes. Mas, para que isso aconteça, os restaurantes precisarão repensar os principais fluxos de trabalho.
Education
- MBA, honors, Columbia Business School
- BS, Engenharia Química, Florida State University
Honras e prêmios
- Conferência de Restaurant e Desenvolvimento, Orador
- BELO DE VIAGENS DE VIAGEM, Speaker || e práticas de marketing, vendas e preços do Boston Consulting Group, e é o presidente das áreas de prática funcional da empresa. He is also the cocreator and global topic coleader for BCG's Demand Centric Growth approach, heads the firm’s Dallas office, serves on BCG’s Partner Development Committee, and leads the firm’s branding and loyalty topics globally.
- Outlook Leadership Conference—C-store conference, speaker
Dylan Bolden is a core member of the Consumer and Marketing, Sales & Pricing practices at Boston Consulting Group, and is the chair of the firm's functional practice areas. He is also the cocreator and global topic coleader for BCG's Demand Centric Growth approach, heads the firm’s Dallas office, serves on BCG’s Partner Development Committee, and leads the firm’s branding and loyalty topics globally.
Since joining BCG in 2002, Dylan has worked across a variety of industries and functions worldwide—focusing on retail, restaurants, travel and tourism, and bens de consumo embalados. Ele ajuda os clientes a estabelecer estratégias de crescimento sustentável e vantagem competitiva significativa. Estratégias do programa de fidelidade para hotéis, companhias aéreas, restaurantes e clientes de varejo; Estratégias de preços e valor no espaço do restaurante; e estratégias de marketing digital para hotéis, restaurantes e companhias aéreas. Ele faz parceria com os clientes para elaborar “manuais de marca” detalhados e criar os recursos necessários para garantir que os resultados sejam realizados e sustentados. Ele desenvolveu a abordagem de crescimento centrada na demanda do BCG - uma maneira poderosa, holística e comprovada de desbloquear o crescimento. Além disso, ele lidera a pesquisa da BCG sobre rastrear informações sobre consumidores e marcas nos setores de conveniência de varejo, restaurante e viagens on -line. 流通業界
Dylan has developed successful brand strategies within the restaurant, hotel, specialty retail, grocery, and consumer packaged-goods sectors; loyalty program strategies for hotels, airlines, restaurants, and retail clients; pricing and value strategies in the restaurant space; and digital marketing strategies for hotels, restaurants, and airlines. He partners with clients to work out detailed “brand playbooks” and build the capabilities necessary to ensure results are realized and sustained. He codeveloped BCG's Demand Centric Growth approach—a powerful, holistic, and proven way to unlock growth. Moreover, he leads BCG’s research on tracking consumer and brand insights in the convenience retail, restaurant, and online travel sectors.
Before joining BCG, Dylan was a consultant with Shell Oil.
