As empresas precisam usar o Genai como um instrumento, não um martelo e se concentrar em três iniciativas que podem proporcionar o maior impacto.
Educação
- MBA, Summa Cum Laude, Kellogg School of Management, Northwestern University
- BS, finance and accounting, cum laude, Fairfield University
Stephen Edison is the global leader of Boston Consulting Group’s Technology & Digital Advantage practice as it relates to technology, media, and telecommunications clients. He is also the North American leader for customer experience across industries.
Stephen has considerable experience in digital and CX transformation, helping clients create value through digital investments. He supports clients as they define their digital agenda based on customer journey insights, design their future-state tech stack, implement digital solutions in cross-functional agile teams, and optimize results in-market.
Stephen tem experiência em comércio eletrônico B2B e B2C, ferramentas de vendas, otimização da experiência do cliente, gerenciamento de rotatividade, omnichannel e IA. Ele suporta os esforços de due diligence de private equity no espaço de pessoal e software de TI usando o conhecimento coletado em seu trabalho como profissional de desenvolvimento. Para projetar produtos financeiros baseados em fundos de hedge. AI generativa
Stephen supports clients across a range of industries, particularly technology and telecommunications and SMB/B2B organizations.
Prior to joining BCG, Stephen was a VP and quant in the Alternative Investments Group at Merrill Lynch, responsible for designing hedge-fund-based financial products.
