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Conecte -se com Lauren Taylor para desbloquear insights e soluções.

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Lauren Taylor

Diretor Gerente e Parceiro; Líder global, Center for Customer Insight Dallas

EDUCAÇÃO

  • MBA, com distinção, a Kellogg School of Management
  • BBA/BA, SUM A SUM CUM LAUD Para impulsionar o crescimento em todo o mundo em todo o mundo. Lauren aconselha clientes e equipes a aplicar insights profundos e todas as fontes de inteligência do cliente, incluindo novas metodologias alimentadas por IA e IA generativa, para impulsionar mudanças significativas e criação de valor.

Lauren Taylor has worked at Boston Consulting Group since 2007. She has nearly two decades of experience using customer centricity to drive growth across industries around the world.

Lauren is currently the global leader for BCG’s Center for Customer Insight, a global team of 150+ experts in the latest techniques for using qualitative and quantitative customer insights to drive impact. Lauren advises clients and teams on applying deep insights and all sources of customer intelligence including new methodologies powered by AI and generative AI, to drive significant change and value creation.

In addition, Lauren leads BCG’s customer-centric sustainability and innovation business globally, as well as BCG’s proprietary Demand Centric Growth® (read “ Identifying the Sources of Demand to Fuel Growth ”para saber mais) abordagem para aplicar idéias de clientes para desbloquear o crescimento do portfólio. Ela é líder na BCG, práticas de marketing, vendas e preços e vantagem global e liderou muitos esforços || Vídeos

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